Delete your account

You can delete your Seen account from inside the app, on your own, without asking us first. It is permanent and takes effect immediately.

In the app

• Open Seen and go to the Profile tab.
• Open Settings.
• Scroll to Delete Account.
• Type DELETE to confirm.

You are signed out straight away and the account can no longer be used to sign in.

What is deleted

• Your profile — alias, real name, bio, photo and intentions.
• Your date of birth.
• Every location Seen recorded for you, confirmed or pending.
• Your crossings, and every reveal you made or received.
• Your conversations and the messages you sent in them.
• Your push notification token.
• Your login credentials.

Deletion is immediate rather than scheduled, and there is no recovery period — we cannot restore an account after it has been deleted.

Conversations are deleted as a whole, so a chat you were part of also disappears for the other person.

What can remain

• If you joined the waiting list before signing up, that email address stays on the waiting list. Email us and we will remove it.
• Ordinary server logs, which are rotated automatically and are not used to identify you.

Everything else goes, including reports and blocks involving your account.

If you can no longer sign in

Email support@oz9un.com from the address you signed up with and ask us to delete the account. We will confirm the request, delete it within 30 days, and email you when it is done. If you cannot email from that address, tell us which address the account uses and we will find another way to confirm it is yours before deleting anything.

Deleting the app is not the same thing

Removing Seen from your phone stops the app collecting anything new, but it does not delete your account or the data already stored. Use Delete Account, or email us.

See also our Privacy Policy and Support page.